What We Collect and Why It Matters
We collect your name, email address, phone number, and account login details when you register. When you make a deposit or withdrawal through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount to reconcile your account wallet — we do not
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store your full e-wallet credentials. Device data such as your browser type and IP address is logged for security purposes, specifically to detect unusual login attempts. If you contact our support team, that conversation history is retained so we can follow up accurately. We do not
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share your personal details with advertisers. Data may be passed to payment processors — including DuitNow and FPX gateways — strictly to complete transactions you initiate. Where local law in Malaysia requires us to retain certain records, we do so for the minimum period required and
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no longer. You have the right to ask what data we hold about you, to correct inaccuracies, or to request deletion of your account and associated data, subject to any legal retention obligations. Use of this platform is subject to local law and available only where
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permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.